LINK FOR STUDENT WORKBOOK

REFUND POLICY

Students withdrawing more than twenty-one (21) days before the start date of the course will receive a full refund.  Students withdrawing within twenty-one (21) days but more than seven (7) of the start of the course will be refunded fifty percent (50%) of their enrolment cost. Students withdrawing with in seven (7) days of the class or no-show, will not receive a refund.

Sponsoring agencies withdrawing their student more than fourteen (14) days before the start of the course will not be billed for the cost of attendance.  Sponsored student withdrawal within fourteen (14) days but more than seven (7) days of the start of the course, the applicable agency will be billed fifty percent (50%) the cost of attendance.  Sponsored student withdrawal within seven (7) days of the start of the course or no-show, the applicable agency will be billed for the full cost of attendance.  Substitutions or transfer of the reservation (roster spot) to another student or agency is permitted upon approval of the Training Director.

CLASS CANCELLATION

SHIELD reserves the right to cancel any class due to unforeseen circumstances or low enrollment.